Remote Learning Webinars

Short courses, webinars and workshops available in Sydney, Brisbane, Adelaide, Perth, Melbourne, Canberra and more.

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Choose your type of Training

Training Workshop

Customer Service Training is one of the most important marketing tools that you can use to help you keep your client base happy and your customer happy. Customer service is essential for the success of any business. Customers come in all shapes and sizes, some of them might not be so easy to please. And, these customers also come in all types of personalities some are easily irritated while others might want you to solve their problems, offer solutions and/or do things for free.

Training & Webinars

Customer service Training & Webinars - available online. No one remembers mediocre at all. With your own unique style of customer service training and online seminars, you will learn how you can develop a first class customer service for your clients; how you can make those Wow! moment for your clients to remember, pass along and share with their associates. You will learn the tricks to turn your clients from "visitors" to "customers" as well.

Online Training Course

Online Training. Online Customer Service training is a powerful tool, because it helps you save time and money. A well trained Customer Service Representative can have interaction with your client's online and offline as well as help them resolve any issue or concern related to their website/company. With a properly trained Customer Service Representative, your customers will be more satisfied. They would feel that your service is professional, efficient, friendly and helpful.

Who we are.

We are a group of humans with a shared goal

Jacinta Sniu

Webinar Host

Webinars. A webinar can be viewed through a web browser, or you can also download a streaming version of the webinar for mobile devices. Webinars are an effective way to reach your audience as well as help you reach your audience faster. A great presentation can be made by presenting your webinar presentation in a video format. There are many webinar software which is capable of converting any video into a full-fledged audio-video conference.

Miles Brenton

Email Mirco Learning Host

Email Training. Email training allows you to easily send customized customer support emails directly to your audience. An email can be sent with pre-defined subject lines. These emails are easily sent with your website's domain name. This makes your emails look very professional.

Email Autoresponders. A well-trained Customer Service Representative can make sure that they can automatically respond to any of your clients' concerns and queries in real-time. This means that you can respond to any of your clients' questions instantly! instead of waiting for them to get back to you in the office. or waiting for your phone to ring.

Caren Kiurt

Online Instructor Led Trainer

Online Customer Service Training. Online Training is important for many reasons. One of the most obvious reasons is the fact that your customers won't leave you or your web site before they've had time to buy or avail of your services. They won't be willing to buy from someone who can't take their time to get to know them or get to know their website. They won't be willing to do business with someone who seems to be unapproachable or distant.


Why Choose Online Training?

Online Customer Service training can also help you build relationships with your clients. They'll find your website attractive, and you will be able to help them resolve issues or problems with their businesses. much faster than they would if you had been there in person. So, when your clients are ready to buy or avail of your services, they'll make sure to purchase from you.

How can it be used?

Online Customer Service Training can be used for many purposes. You may need some help setting up an e-mail list or your online store. There may be some other issues you need assistance with. It might even be just a small question on what type of products you should offer. You can find many resources to help you with your needs.

Why would you want to use it?

There is no reason to worry about building a good reputation when you're a small business. The internet is a big help with this and a few simple tips. you can be sure that your customers will give your website a nice reputation.Your customers will not forget anything that you say during your customer service training online. They may even want to return to see you. because they saw you online, and they liked your answers and your presentation. I know that I've heard from my customers who would like to return to me again because they were impressed with me.

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